MalwareBytes detected PUP.Optional.UTop but could not remove it. Is there any other antivirus that work for this detection?
What is PUP.Optional.UTop?
PUP.Optional.UTop is a potentially unwanted program (PUP) which usually comes bundled with other software, especially freeware or shareware. So please don’t download software from unreliable websites in case they might be uploaded by cyber criminals.
Commonly, PUP.Optional.UTop usually contains adware, installs toolbars or has other unclear objectives. It often displays as UTop on the infected computer. Once inside, it may display pop-up ads, banners, or underlined keywords on web pages that you visit. It can also lead to numerous suspicious plugins, extensions, and even malicious programs.
Hi! I screwed up - I accidentally installed something that has also installed safesearch. I was able to remove it from IE, but not Chrome! I have tried many things, but cannot get rid of it. I prefer chrome over any other browser. I have looked through this forum & it looks like I am screwed. Most everything makes no sense to me. Please help?
What is SafeSearch?
SafeSearch usually comes incorporated into some software or small programs such as media players, download-managers, PDF creators, or game apps. If you install these kinds of software or programs without rejecting the additional bundles, you may install unwanted programs to your computer by default. Its distributions in stealthy way and negative features make it an evil browser hijacker. SafeSearch can compromise many browsers including Internet Explorer, Google Chrome or Mozilla Firefox. You should remove it from your computer in time to avoid further troubles.
I have 3 of the same virus (Pup.optional DriverHive) on my computer. I have done Malware bites scan 4 times and restarted computer each time. I cannot remove these viruses. Please help.
Details of PUP.Optional.DriverHive
If your antivirus detects PUP.Optional.DriverHive, your computer may get into trouble. This detection is a notorious potentially unwanted program (PUP) that contains adware, installs toolbars or has other unclear objectives. It usually appears together with a series of PC problems. Here are some examples about the problems caused by PUP.Optional.DriverHive.
Last night when I browse the web with chrome I found some ads “Powered by Serpens” floating on every page I was viewing. I guessed it was adware in my computer. I tried removing the adware from chrome but the ads still there. I am not good at dealing with this issue. Can anyone help?
Brief introduction of Powered by Serpens
Powered by Serpens are the ads generated by adware or potentially unwanted program which usually sneak into your computer via free downloads. Once installed, it will inject your internet browsers with massive advertisements. Those advertisements usually contains stubborn and tricky small ads like coupons, deals, and other online savings and large popups like fake virus warnings, fake security alerts, and fake flash updates. Except for the “Powered by Serpens”, there will also other kinds of advertisements appearing as “Ads by Serpens”, “Brought by Serpens” and “Serpens Ads”.
My chrome kept getting redirected to www.adnetechy.com/Aff/a.php and then to other suspected domains. I reset chrome to stop this redirect but failed?! I don’t why it didn’t work. Please anyone help me.
Basic Information of Www.adnetechy.com/Aff/a.php
Www.adnetechy.com/Aff/a.php is a questionable browser redirect that is possibly caused by the adware or potentially unwanted programs (PUPs) in your computer. They come to your computer stealthily and usually without your knowledge and permission via other third party applications. They are usually bundled to the installers and get installed if you use default installation to install the suspected applications. Sometimes, clicking compromised links or popups on malicious sites may cause this infection. Anyway, you should surf the internet with caution in case of bringing in more threats.
I suddenly got a large popup saying my computer is infected by virus and asking me to call 1-800-649-546 for windows support. It also provided me with an error code of: PORNDROID9007QD1. I tried restoring my chrome, but this popup still came up. What should I do next?
What is 1-800-649-546 Popup?
1-800-649-546 Popup is atech support scam. It often appears with some misleading messages telling that your computer is infected by adware, spyware, or malware (whatever it is), and then asks you to call a certain number for technical support. No matter how serious it describes the problem, you are not advised to call. You will be asked to pay a certain fee for remote service.
My computer seemed infected by malware. I did a system restore and Trend at the time quarantined a few bugs such as open_candy, but the computer still randomly freezes and restarts soon after... I recently did a scan using Roguekiller and it's found PUM.Homepage and PUM.Dns in the registry... Please help remove them.
What is PUM.Homepage and PUM.Dns?
Once you find PUM.Homepage and PUM.Dns in your computer, you may encounter all these problems:
All the internet browsers installed on your computer may be compromised;
Browser homepage, new tab, and search engine may be modified;
Web pages may be redirected to websites that may contain or download malware;
Browsing activity may be kept track of by malicious cookies;
Your browsing history and personal information may be collected and sent to third party;
Suspected popups such as fake warnings and fake updates may keep showing up...
Hi, i was on google chrome on 11-8-2015 and i noticed that my internet was EXTREMLY SLOW so i ran a scan on malwarebytes anti-malware and it told me i have Adware.Trace but it says the location is C:\END so i was talking to my friend and he said it slows internet but we dont know how to remove it. Can anyone help me i am afraid to remove this with a program. Thanks.
What is Adware.Trace?
Adware.Trace is an adware infection that usually comes bundled with infected software or arrives as an attachment to a spam email. It sneaks into users’ computers without their knowledge. Once inside, it will cause a series problems, leaving your computer acting strangely and slowly.
My chrome is hijacked by tny_cassiopesa,com. I searched for the program that caused this browser hijacker and removed it, but my chrome kept getting hijacked. Please help remove this hijacker. Thank you.
What is Tny_cassiopesa.com?
Tny_cassiopesa.com claims to be a good search website that enhances computer users’ web browsing. However, it is a troublesome browser hijacker that will affect computers running Windows OS, especially Windows 8 and Windows 7. Usually, this browser hijacker enters users’ computers stealthily by downloading software that might have bundled with PUPs (Potentially Unwanted Programs). You should be careful with anything you want to download and install to your computer. Otherwise, you will suffer from a series of problems.
I keep getting this annoying popup on a variety of web pages. This troublesome popup has messed up my internet browsing!! Anyone can help me remove it? Please!!
What is “Do you want to open or save Skeleton.js from Pixel.adsafeprotected.com” Popup?
“Do you want to open or save Skeleton.js from Pixel.adsafeprotected.com” is a popup possibly generated by the malware or adware installed on your computer. This suspected malware or adware usually gets in your computer without your knowledge and permission. It comes bundled with other infected software or arrives as an attachment to a spam email. Once inside, it will display suspected popup to your web browsers, asking you to download a seeming useful (related to java) but actually malicious file to your computer.
I am having issues with a pop-up website called youradexchange.com constantly barraging me with popups (new tabs really) on my Chrome...How do I get rid of it?
What is Youradexchange.com?
Youradexchange.com is recognized as a browser hijacker that will actually mess up your entire computers even it claims to help optimize your ad creative in real time and tracks results with consolidated reporting. It often sneaks into users’ computers after they download and install suspected and compromised software to their computers. Once infected, you may notice the unusual activities in your computer like these:
Browser homepage and other pages may turn into other ones;
All the browsers installed on your computer may get infected;
Suspected pop-ups such as fake alerts, fake updates, or fake advertisements may keep showing;
Wherever you click on your web, your pages may be redirected to suspected websites;
Unwanted programs and browser extensions may be added to your web browsers;
You downloaded some sketchy software and got slammed with a bunch of crapware being suddenly installed on to your system? You ran MalWarebytes or AV to get rid of everything they could find but still having this stupid popup with the URL http://jmp2.in/taskmbbackuppclgwarn, which then immediately directs to mypcbackup.com? You need more help with this issue? Please read this article to learn effective removal guide.
What is MyPC Backup?
MyPC Backup is a Windows backup utility that claims to help backup your personal files such as photos, music, emails, videos, documents, and more. However if you try to do this, MyPC Backup will state that you need to buy its full version before being able to do so. Actually, MyPC Backup is recognized as a Potentially Unwanted Program (PUP) that comes stealthily via free downloads and will not provide the dedicated backup service.
How do I remove this site... connect814.com? Microsoft Security Essentials is apparently not able to do so.
What is Connect814.com?
Connect814.com is a phishing site that misleads computer users with deceptive advertisements. This annoying popup usually invades your computer after you visit corrupt sites or download infected programs to your computer. Connect814.com is also recognized as a browser redirect or hijacker that will compromise all the internet browsers installed on your computer. You should take measures to fix this problem in case it messes up your computer by doing these:
Modifying your browser homepage, new tab page, or other pages;
Adding suspicious search provider to your computer and replacing your default one;
Redirecting your web browsers to malicious domain that may contain malware;
Spreading deceptive advertisements such as fake video update or java update;
Loading a bunch of popups on your computer and slowing your networking;
Tracing your browsing activities with cookies and steal your sensitive personal data...
You have PWS:HTML/Phish.KG infection on your computer? Don’t know how to delete it? This guide may help you out of this problem.
A Brief Introduction of PWS:HTML/Phish.KG
PWS:HTML/Phish.KG is recognized as a dangerous Trojan infection that usually sneaks into users’ computers via spam emails, infected removable drives, peer to peer files, suspicious hyperlinks and compromised webpages. Once inside, it will damage your system and compromise your security. Here are some harmful activities that may performed by this risky Trojan infection;
It may change your browser settings and alter your home page, new tab, and search engine;
It may download malicious files and generate malicious cookies to your computer;
It may use your computer for click fraud and redirect your browser to phishing sites;
It may record your keystrokes and steal your IP address, private accounts and passwords;
It may use rootkits to exploit vulnerability and allow remote hackers to access your computer;
It may even break the defend system by disabling your antivirus and firewall...
A Trojan Ciusky.gen.18 has been found on your computer? Have difficulty in removing it? Please don’t worry. You can refer to the guides below to remove it.
What is Trojan Ciusky.gen.18?
Trojan Ciusky.gen.18 is a severe Trojan infection that usually sneaks into users’ computers via different kinds of channels. For example –
It can arrive as an attachment to a spam email;
It can be downloaded from compromised links and popups from corrupt sites;
It can be packaged onto some peer to peer files;
It can bundle to the software you download to your computer.
Have you detected Backdoor:MSIL/Noancooe.C on your computer? Have you tried to remove this virus with no luck? Want to get rid of this virus from your computer and save your computer? You might as well try the removal guide here.
What is Backdoor:MSIL/Noancooe.C?
Backdoor:MSIL/Noancooe.C is a severe computer virus that usually sneaks into users’ computers via different channels. For example –
It may come bundled other infected software;
It may arrive as an attachment to a spam email;
It may be spread by the infected removable devices;
It may be downloaded from malicious or compromised websites;
It may be distributed via peer to peer share files.
TechUtilities has infected your computer? You try to remove it from your computer but cannot get it removed? "unins000.exe” is supposed to work but does not...here is a removal guide that may help you remove this program from your computer?
Introduction of TechUtilities
TechUtilities is not a virus. It is a program for PC optimization. It claims to remove problems related with Windows DLLs, COM and ActiveX controls, help files, etc. It also offers services to detect empty registry keys, invalid uninstall entries, Windows startup items, shortcut files and file associations, and corrupt font files. However, although some computer users run this software on their computers, not all users like this software.
I'd like to find out about removing Pakes.RWS trojan. A friend discovered it in a file I sent him. I scanned the file immediately...clean. Went and made an AVG rescue disc and scanned and found nothing.
What is Pakes.RWS Trojan?
Pakes.RWS Trojan is a Trojan horse infected that will compromise your system seriously. It is usually distributed via spam emails, torrent files, infected software, corrupt websites, etc. So it often breaks into your computer without your knowledge and permission.
Once infected, this Trojan will use your computer for click fraud and send malicious files to your contacts through instant message or e-mail. It can also record your keystrokes and the sites you visit so that it can steal your important information such as usernames, passwords, or even bank account details. Meanwhile, it will break the defend system and exploit system vulnerability to invite additional threats such as malware, Trojan, worm, etc. It is dangerous to have this Trojan in your computer. Please follow the guides below to remove as soon as possible in case it does more harm to your computer.
My chrome has been hijacked by search.myemailxp.com. I tried resetting the chrome but this annoying hijacker appeared again. How do I remove it completely? Please help.
What is Search.myemailxp.com?
Search.myemailxp.com also known as My Email XP by SaferBrowser is a disturbing browser hijacker that will mess up your internet browsing and drop many unwanted programs to your computer. You should remove it as soon as possible before it does more harm to your computer.
Once installed, search.myemailxp.com will add a suspicious search bar and several bookmarks to the navigation bar on your chrome. And there will be a label of “My Email XP by SaferBrowser” on the top right corner of the window. My Email XP is a browser extension that claims to be a great tool for users to instantly access their email. However, it will generate unwanted and tricky ads to your web and alter your search results. You should also remove it to stop the unwanted features.
My Email XP is distributed via free downloads. Cyber criminals package it into some deceptive software. If you fail to reject it when you install those infected software, this troublesome browser extension will sneak into your computer and mess up your internet activities. Once installed, My Email XP will change your default search engine, homepage, and new tab URL settings of all brands of internet browsers such as Internet Explorer, Google Chrome, and Mozilla Firefox. You should remove it and the associated programs to save your computer.
How to Remove Search.myemailxp.com?
The appearance of search.myemailxp.com indicates a series of troubles to your computer. The following page will offer some guides to help you remove all of the troubles.
If you have any difficulty in dealing with this problem, you are welcomed to download and use SpyHunterfor help.
Method 1: Manually Remove Search.myemailxp.com
Step 1. Press Ctrl+Alt+Del keys together and stop Search.myemailxp.com or browser processes in the Windows Task Manager.
(Optional Step) Reset Internet Explorer by the following guide (take IE as an example):
Open Internet Explorer >> Click on Tools >> Click on Internet Options >> In the Internet Options window click on the Connections tab >> Then click on the LAN settings button>> Uncheck the check box labeled “Use a proxy server for your LAN” under the Proxy Server section and press OK.
Step 2.Remove unwanted add-ons from web browser.
Internet Explorer
Go to Tools >> Manage add-ons >> Toolbars and Extensions >> Remove items related to search.myemailxp.com.
Move to Search Providers >> select items related to search.myemailxp.com and remove it.
Google Chrome
Go to Customize and control Google Chrome (top right menu)
>> Tools/Settings >> Extension >> Remove suspicious
extensions
Reset your settings on On startup >> Set pages, Appearance >> Change, and Search >> Manage search engines...
Mozilla Firefox
Open menu >> Add-on >> remove items related to search.myemailxp.com
From Menu >> Option >> General. You can rewrite your home page URL or Restore to Default
Step 3. Restore home page and clear all the cookies of your affected web browsers.
Since
the tricky virus has the ability to use cookies for tracing and
tracking the internet activity of users, it is suggested users to delete
all the cookies before a complete removal.
Google Chrome:
Click on the "Tools" menu and select "Options"
Click the "Under the Bonnet" tab, locate the "Privacy" section and Click the "Clear browsing data" button.
Select "Delete cookies and other site data" and clean up all cookies from the list.
Mozilla Firefox:
Click on Tools, then Options, select Privacy
Click "Remove individual cookies"
In the Cookies panel, click on "Show Cookies"
To remove a single cookie click on the entry in the list and click on the "Remove Cookie button"
To remove all cookies click on the "Remove All Cookies button"
Internet Explorer:
Open Internet explorer window
Click the "Tools" button
Point to "safety" and then click "delete browsing history"
Tick the "cookies" box and then click “delete”
Step 4. Show all hidden files and clean all the malicious files.
(1).Click the Start button and choose Control Panel, clicking Appearance and Personalization, to find Folder Options then double-click on it.
(2).In the pop-up dialog box, click the View tab and uncheck Hide protected operating system files (Recommended).
(3). Clean all the malicious files about this infection as below.
Step 5. Delete related malicious registry entries.
Open Registry Editor by pressing Window+R keys together.(another way is clicking on the Start button and choosing Run option, then typing into Regedit and pressing Enter. )
Method 2: Get Rid of Search.myemailxp.com with SpyHunter
SpyHunter is
powerful anti-spyware/malware application. It is created to help
inexperience computer users to get rid of nasty and stubborn malware
including adware, browser hijacker, trojan, worm and may other viruses.
There are many features in SpyHunter. You will never regret to remove
malware and protect your PC with this application.
You can click the icon below to get SpyHunter.
This
real-time malware protection and removal tool offers free malware
scanner. You can buy the removal service to get rid of all the PC
threats detected by it. It has powerful features that other free
antivirus cannot offer.
Optional Suggestion: Regcure Pro - a wonderful Registry Cleaner
If you find some registry errors, such as dll file errors in your computer, Regcure Pro will be a good choice to quickly and powerfully clean your windows registry and protect your system files.
(Reference) Watch Relevant Video to Remove Search.myemailxp.com
Final Tip：
Search.myemailxp.com can cause a lot of troubles. Usually, the manual tips above may help your get rid of it. But if you fail, you can download powerful remover to get rid of it.
